Orders placed before 2pm noon Australian Eastern Standard Time (AEST) will be fulfilled on the same day. This excludes weekends, public holidays and other special holidays when postal services are not available.
Shipping methods and shipping timeframe:
Tracking number will be provided and delivery to PO Boxes, Parcel Collect and Parcel Lockers is available.
Origin of parcels: Perth, Western Australia. Parcel is subject to safe drop unless requested otherwise.
Australia Post Standard
3-7 Business Days
Australia Post Express
2 - 5 business days.
Cost: $6.95 or FREE for orders above $100
Australia Post International standard
6 - 10 business days worldwide.
Australia Post International Express
Tracking information available. Authority to leave (safe drop) by default, depending on the local courier service in the destination country.
3 - 7 business days worldwide.
Tracking information available. Signature to be obtained by default, depending on the local courier service in the destination country.
1. Compensation for delayed items - We are not liable for delayed in delivery timeframes.
2. Compensation for lost or damaged items. At the time of claim, relevant evidence and documents must be provided. This is including photo of damaged package from outside, photo of damaged package from inside, photo of damaged item(s) and proof of value of missing/damaged item(s) such as purchase invoice.
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